What We Collect and Why We Use It
We collect the information you provide when registering — your name, contact number, email address, and the payment method you link to your account. When you add JazzCash or Easypaisa as your deposit method, we record the wallet number to process transactions and match withdrawals to
-
1
the correct account. Raast bank-linked transfers require your IBAN or registered bank detail, which we hold only for payment processing and fraud checks. We also collect device identifiers, browser type, and session data automatically when you access the platform on mobile or desktop. This technical data
-
2
helps us keep your account secure and detect unusual login attempts. We do not sell your personal data to third parties. Data shared with payment processors — including mobile wallet providers — is limited to what those processors need to authorise your transaction. We retain account
-
3
data for as long as your account remains active and for a further period required by applicable financial regulations. Access to our platform depends on local law and is available only where local law permits. If you close your account, you may request deletion of personal
-
4
data that is not subject to a legal retention requirement by writing to our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.